سياسة الخصوصية

Privacy Policy

Yafa Company respects individuals' privacy. If you have any inquiries regarding our privacy policy, please contact us via email at Support@yafa-arts.com.

This privacy policy has been developed to address those interested in understanding how their personally identifiable information is used, which can be used to identify, contact, or locate someone, either through personal information alone or with the help of other sources.

Please read this privacy policy carefully to gain a deeper understanding of how we collect, use, protect, and handle your information in accordance with our website.

When is information collected?
Information is collected when you make a purchase, verify your credit card information, place an order, request delivery, fill out a form, or enter any other information on our website.
Additionally, your device's IP address is automatically obtained when browsing our online store, which provides us with information about your operating system.

What personal information do we collect from visitors to our online store?
When you make a purchase from our online store, personal information such as your name, address, and email is collected through the sale process.
If you provide us with a means of communication, such as an email, we may store it in our records. We also periodically request feedback from visitors to help us improve our services and products and add new features to our website. If you respond to a feedback request, we may keep a record of your response. If we do so, contact information and feedback you provided will be stored according to our record-keeping policy and retention schedule (for more information, please refer to "Record Keeping" below).

How do we protect visitors' information?
Our website is regularly scanned for security vulnerabilities and weaknesses to ensure the safest browsing experience possible. We use regular malware scans.
Your personal information is stored within secured networks accessible only by a limited number of authorized personnel who are required to keep the information confidential. We also implement multiple security measures when visitors submit purchase requests, input personal information, or access it, to ensure privacy.
All transactions and information are processed through the gateway provider, where they are not stored or processed through our servers.

How do we obtain your consent?
When you provide us with your personal information to complete a purchase, verify your credit card, or finalize a delivery request, you consent to the collection of that information for those specific purposes.
If we ask for your personal information for other purposes, we will notify you and obtain your explicit consent.

How can I withdraw my consent?
If you change your mind, you can withdraw your consent at any time by contacting us at 01006504842 or emailing us at Support@yafa-arts.com.

Do we use cookies?
Yes, cookies are small files transferred by the site or service provider to your device's hard drive via your web browser (with your consent) that allow the site or service provider systems to recognize your browser and remember certain information. For example, we use cookies to understand your preferences based on previous or current site activity, enabling us to provide you with enhanced services. We also use cookies to gather aggregate data about site traffic and interactions to offer you a better future experience.
We use them to:

• Understand and remember user preferences for future visits
• Collect aggregate data on site traffic and interactions to improve future experiences We may also engage trusted third parties to help us track this information on our behalf.

You can configure your device to warn you each time a cookie is sent or disable them altogether. To disable cookies, go to your browser settings (e.g., Internet Explorer).
Every browser is slightly different, so consult your browser’s help menu for the correct method of adjusting cookie settings. For more information, you can refer to our cookie notice.

If you disable cookies, some features on the site may be disabled, which could hinder your experience, and some of our services may not function properly.

How can I remove or modify information I’ve provided earlier?
You can request this by clicking the "Contact Us" button on our homepage or by emailing us at Support@yafa-arts.com.
Please note that we may retain your personal information provided for completing purchases and for record-keeping purposes only.